FAQs – Girima Creations

Each piece at Girima Creations is thoughtfully handcrafted, carrying the care and artistry of skilled artisans.

Due to the handcrafted nature, slight variations in finish or detail may occur—making every piece uniquely yours.

We offer customization for select designs, allowing you to create something truly personal and meaningful.

We recommend gentle handling and storing in a dry space to preserve its beauty over time.

Shipping charges are ₹100 for orders below ₹4999

We ship worldwide.

We're currently in the process of integrating international shipping directly on our website. In the meantime, you can visit our International Orders page in the website footer to learn about the ordering process and place your order seamlessly. Our team will guide you through every step to ensure a smooth experience.

At Girima Creations, each piece is meticulously handcrafted, often made to order, and undergoes careful inspection before packaging to ensure it reaches you in perfect condition. As these creations are prepared exclusively for you, we regret that cancellations cannot be accommodated once an order is placed. We sincerely appreciate your understanding and support.

We accept a variety of secure payment options for your convenience, including UPI, credit cards, debit cards and digital wallets.

Currently, we do not offer Cash on Delivery. We accept secure online payments via UPI, credit cards, debit cards, and digital wallets for a seamless shopping experience.

At Girima Creations, each piece is thoughtfully handcrafted and often made to order, with every item carefully inspected before being packed and shipped to ensure it reaches you in perfect condition. Please note that we do not accept returns once an order has been placed. As every creation is prepared especially for you, we truly appreciate your understanding and support.

If your order arrives damaged or defective, we are truly sorry for the inconvenience. Please follow the steps below so we can assist you as quickly as possible:

Send us a direct message on Instagram @girima_creations within 24–48 hours of receiving your order.

Share clear photos or videos of the product along with the packaging it arrived in.
Include your order details (name, order number and date of delivery) so we can locate your purchase.
Once we review the details, we shall guide you on the next steps - whether that’s a replacement or another suitable resolution.

We truly appreciate your patience and support as we work to make this right.

We do not offer exchange. However, if your order arrives damaged or defective, we are truly sorry for the inconvenience. Please follow the steps below so we can assist you as quickly as possible:

Send us a direct message on Instagram @girima_creations within 24–48 hours of receiving your order.

Share clear photos or videos of the product along with the packaging it arrived in.

Include your order details (name, order number and date of delivery) so we can locate your purchase.

Once we review the details, we shall guide you on the next steps - whether that’s a replacement or another suitable resolution.

We truly appreciate your patience and support as we work to make this right.